Air India's use of artificial intelligence (AI) has had a huge impact on the airline major's call centre volumes and the technology integration has reduced costs by 100 times, a senior company executive said on Wednesday. The airline launched its own chatbot AI.g, earlier known as Maharaja, in May 2023. The chatbot has answered approximately two million queries since its launch, handling 93 per cent of customer inquiries without needing to pass them on to call centre agents, said Sathya Ramaswamy, Chief Digital and Technology Officer, Air India.
Arjun Menon looks at 2024's top Web series from South India.
While Vinesh poured her heart out about the challenges she overcame and the support system that helped her rise, the absence of a mention of her uncle sparked a public feud.
The Congress on Monday claimed that the Tata-Airbus C-295 aircraft facility inaugurated in Vadodara was earlier supposed to be set up in Nagpur and alleged that under Prime Minister Narendra Modi's instructions, the Centre and the Mahayuti dispensation have conspired to ensure the 'wholesale surrender' of Maharashtra's interests.
In June, President Joe Biden issued a massive immigration relief to non-citizens offering a path to citizenship to the non-citizen spouses and children of American nationals.
Security personnel conducted extensive checks on the aircraft and found no danger, allowing the flight to proceed as planned, a Cochin International Airport spokesperson said in a statement in Kochi.
Do we have enough trained oncologists and medical professionals in India to man these over 4,500 beds in the public sector?
The trader not only predicted a Trump win but also wagered on Trump's success in both the popular vote and several key swing states.
As Swades turns 20, Aseem Chhabra looks back at the film that spoke to him.
'We participate in the design/development of components and systems for electric vehicles, internal combustion engines, and hybrid vehicles.'
The landfall process of the severe cyclonic storm Dana was complete on Friday morning and the system took at least eight and half hours to enter the landmass, India Meteorological Department (IMD) said.
'He is the only president, the only American politician, who had the guts to stand with Hindus.'
National Aeronautics and Space Administration (NASA) astronaut Nick Hague and Roscosmos cosmonaut Aleksandr Gorbunov will launch no earlier than September 24, on the agency's SpaceX Crew-9 mission to the International Space Station.
At 8.04 am IST on Monday, May 7, 2024, Indian-origin astronaut Sunita Williams and Barry Wilmore will fly to space as the first crewed mission of Boeing's Starliner.
The Canada-India Foundation wants to establish a public policy center in India along the lines of the one it established last year at the University of Waterloo. Two million dollars of the $10 million endowment came from Vasdev Chanchlani, co-founder, Sigma System, Toronto.
Former United States President Donald Trump on Wednesday is cruising towards winning the race for the White House in one of the greatest political comebacks in American history by almost defeating his Democratic rival Kamala Harris in an election that virtually divided the country into two camps.
The Biden administration's failure in stopping two major wars and several minor ones was seen as a major disaster by many Americans and the world at large, observes Ambassador T P Sreenivasan.
Kamala has finessed bubblegum conversation about whether she is Black or Indian. Her Irrelevancing-approach, an Irrelevance-code if you will, is Elevated and Elegant -- this is the Elevance of Kamala! asserts economist Dr Anuradha Luther Maitra.
Kamala Harris used her forceful presidential acceptance speech to present herself as a leader who could unite the country to chart a 'new way forward' and warned Americans of 'extremely serious' consequences of putting her Republican rival Donald Trump back in the White House.
rediffGURU Dr Pananjay Tiwari lists the options and cost of pursuing an MBBS education outside of India.
The asteroid sample will help scientists understand the origin of organics and water that may have seeded life on Earth 4.5 billion years ago.
It's the vehicle's first launch atop a SpaceX Falcon heavy rocket which is capable of lifting it far higher than ever before.
The Centre said the data analytics of results of NEET-UG 2024 show the marks distribution follows the bell-shaped curve that is witnessed in any large-scale examination indicating no abnormality.
Most of the pharma units are failing in documentation, and validation processes, and many don't have full-fledged quality control laboratories.
This would be the second cyclonic storm in the Arabian Sea this year.
You don't prep for 2028 but for 2040, or even 2044. Sustained sporting excellence is based on mass support, grassroots development, and funding - and it is this trifecta India needs to work on, systematically, asserts Prem Panicker.
Generative AI (GenAI) has the potential to add a cumulative $1.2-1.5 trillion to India's GDP over the next seven years, according to a report by EY. The report titled 'AIdea of India: Generative AI's potential to accelerate India's digital transformation' says that in 2029-30 alone, GenAI can contribute an additional $359-438 billion to India's GDP. The report said that around 69 per cent of the overall impact of GenAI on India's GDP is expected to be derived from sectors such as business services (including IT, legal, consulting, rental of machinery and equipment, and others), financial services, education, retail, and healthcare.
India and China recently held a fresh round of high-level military talks to resolve the border row that witnessed both sides agreeing to maintain "peace and tranquillity" on the ground but there was no indication of any breakthrough.
To check digital frauds, the government has disconnected 70 lakh mobile numbers so far involved in cybercrime or financial frauds, Financial Services Secretary Vivek Joshi said on Tuesday. Emerging from a meeting to discuss issues related to financial cyber security and increasing digital payment fraud, Joshi, who chaired the meeting, said banks have been asked to strengthen the system and processes in this regard. More such meetings would take place, he said, adding the next meeting is scheduled in January.
India and the US on Friday said they have started talks to put in place a strategic framework for human space flight by year-end as they plan to send an Indian astronaut to the International Space Station in 2024.
Kepler-90i -- a sizzling hot, rocky planet that orbits its star once every 14.4 days -- was found using machine learning from Google to scour data from NASA's planet-hunting Kepler Telescope.
The CNG-based vehicle features Hydrogen stored in high-pressure bottles on the top of the bus.
It also comes ahead of a possible visit by President Donald Trump to India later this month. Trump is set to visit India on a two-day trip between February 23 and 26 and both sides are in the process of fine-tuning his schedule, according to sources in New Delhi.
Glimpses of the Mars Dune Alpha, NASA's simulated Mars habitat, that is being used as preparation to send humans to the Red Planet.
Microsoft is taking the fight with its cloud computing rival, VMware, to a new level, with the launch of Systems Center 2012 that includes a new pricing structure and integrates eight separate component products into one unified solution, streamlining installation and reducing the time it takes to deploy from days down to hours.
In the reprisal attacks, several missiles struck the city of Kharkiv with two children among those injured, the Ukrainian military said.
'Kejriwal could have easily deputed someone to step in as chief minister, but being the authoritative and self-centered personality that he is, he chose not to do it.' 'If the AAP loses Delhi, where it has a huge majority, the only one to blame would be Kejriwal,' asserts Ramesh Menon.
Infosys said on Tuesday it is collaborating with Microsoft to jointly develop industry solutions that leverage Infosys Topaz, Azure OpenAI Service and Azure Cognitive Services. Both organisations are bringing together their respective artificial intelligence (AI) capabilities to enhance enterprise functions with AI-enabled solutions across multiple industries. The integrated solutions are aimed at accelerating the rapid democratisation of data and intelligence that will help businesses increase productivity and drive new revenue growth.
Defending the collegium's decision to appoint advocate Lekshmana Chandra Victoria Gowri appointment as a judge of the Madras high court, Chief Justice DY Chandrachud has said one should not be "cold calling" individuals merely for views they may have held as lawyers.
The Indian Space Research Organisation (ISRO) on Monday successfully launched a second generation navigation satellite, using a GSLV rocket with a cryogenic upper stage to do the job.
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